Shipping policy

BloomMD Shipping Policy

At BloomMD, we aim to deliver your products quickly, safely, and efficiently. Please review our shipping policy for both prescription and non-prescription products.

Prescription Products Shipping Policy

Prescription products are shipped only after patient eligibility is confirmed by a licensed provider. To ensure the safety and appropriateness of the treatment:

  • Eligibility Requirements: Before shipping any prescription product, you must complete a medical intake form and consultation with a BloomMD provider. The provider will determine if you are eligible for the prescribed treatment.
  • Order Processing: Once your eligibility is confirmed, your prescription will be processed and shipped within 1-2 business days. You will receive tracking information via email once your order is on its way.
  • Refunds for Ineligible Patients: If the provider determines that you are not eligible for the prescribed treatment, a full refund will be issued for the product.

Non-Prescription Products Shipping Policy

For non-prescription products, we strive to deliver your supplements as quickly as possible, using reliable shipping carriers.

  • Processing Time: Orders are processed within 1-2 business days.

  • Shipping Time: Standard shipping typically takes 2-5 business days within the U.S. Depending on your location, delivery times may vary slightly.

  • Shipping Costs: Shipping options, including standard and expedited, are available at checkout.

  • Expedited Shipping: Expedited shipping options are available at checkout for faster delivery.

  • Refund Policy: All sales of non-prescription products are final. We do not accept returns or issue refunds once an order has been placed.

General Information

  • Delivery Confirmation: You will receive a shipping confirmation email with tracking information once your order is processed and shipped.
  • Shipping Locations: We currently ship to all U.S. states where we are licensed to provide services. Unfortunately, we cannot ship internationally at this time.
  • Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact us at support@bloommd.com within 7 days of delivery, and we will assist you with a replacement or refund.